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Jonathan Stuart

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Latest Posts

Supporting Charity And Running Your Way To Wellness

Claremont places importance on health and wellness for our employees. During the COVID pandemic, we have put in place many initiatives to encourage employees to take care of their..

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Cloud Services

Cloud hosting is fundamentally about service. The phrases Infrastructure as a Service and Platform as a Service aren’t just for marketing purposes, they perfectly sum-up the..

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A Retrospective: Managed Services 2017-18

Claremont’s financial year wrapped up in April, so I thought it would be a great opportunity to stop and look back at the past year for our Managed Services practice.

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Hosting Oracle In A Cloud? Avoid the Licensing & Support Pitfalls

Since this article was first published in late 2016, Cloud adoption has increased but so have the challenges and potential costs of hosting Oracle in a Cloud. It’s time to look at..

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Death of the Oracle DBA (Again)

Larry Ellison, Oracle’s CTO & co-founder, recently announced the world’s first fully autonomous database, with the promise that this will reduce the effort and hence cost of..

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Sweating your Oracle E-Business Suite asset doesn't mean doing nothing

Uptake of Oracle’s Cloud Applications is gaining momentum, causing Oracle E-Business Suite (EBS) customers to re-consider whether and when they may move to the Cloud. But this..

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Is Proactivity the Holy Grail of Oracle Support?

New customers often make the same comments about their previous Oracle Managed Service provider: over-reliance on key individuals; not feeling valued; poor service yet SLAs..

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Achieving excellent SLA compliance

Achieving excellent SLA compliance in a managed service is always important but compliance stats don’t tell the whole story. For example, what are the SLAs actually for and how..

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