---
title: Claremont's review of the year by Mark Vivian, CEO
description: Claremont's CEO reflects on a successful year, highlighting achievements, awards, and customer satisfaction amidst challenges in 2020.
image: https://claremont.co.uk/hubfs/double%20exposure%20of%20businessman%20hand%20drawing%20virtual%20chart%20business%20on%20touch%20screen%20computer.jpeg
---

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  ![DSP-Logo-Blue](https://claremont.co.uk/hs-fs/hubfs/DSP%20Branding/DSP-Logo-Blue.png?width=200&height=205&name=DSP-Logo-Blue.png)In May 2022, DSP, the UK's Leading Oracle Partner acquired Claremont to further expand their Oracle expertise. The acquisition builds on DSP’s “Oracle Anywhere” strategy enabling it to deliver a 360° Oracle services portfolio and form one of the most comprehensive Oracle Partner service offerings in Europe.
  
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# Claremont's review of the year by Mark Vivian, CEO

[Mark Vivian](https://claremont.co.uk/blog/author/mark-vivian) Dec 21, 2020 4:42:00 PM

### Contents

[Dec 14, 2020 3:21:00 PM Claremont awarded highest accolade by Investors In People](https://claremont.co.uk/blog/claremont-awarded-highest-accolade-by-investors-in-people) [Jan 5, 2022 4:30:00 PM Claremont Proves It Is A Great Place To Work!](https://claremont.co.uk/blog/claremont-proves-it-is-a-great-place-to-work) [Jun 2, 2023 4:46:00 PM Claremont Wins Gold!](https://claremont.co.uk/blog/claremont-wins-gold)

- [Tweet](https://twitter.com/share)

As we come to the end of what has been an extraordinary year, I would like to take this opportunity to personally thank our clients for your continued custom and support during 2020.

I’m happy to report that Claremont has continued to go from strength to strength during this challenging period. We are delighted to have been able to renew existing long-term relationships with current customers and expand our portfolio by delivering services to a number of new customers. It’s been great to welcome on board a number of new employees into the Claremont family, adding to our exceptionally talented team.

It’s been a significant year of development for Claremont. Earlier this year, we completed our ISO27001 accreditation, confirming our information security credentials. We also achieved our first ever listings on G-Cloud, meaning better access to our services for public sector procurement teams.

Our overall monthly customer satisfaction score reached new peaks on no fewer than four occasions, as our customers recognised the work of the team, who responded exceptionally well in the face of demands caused by the pandemic. We were also honoured to collect our best ever haul at the [UKOUG Partner of the Year awards](https://www.claremont.co.uk/insights/Claremont-Wins-Multiple-Awards-2020), picking up an award in each of the six categories for which we were shortlisted. These awards are particularly cherished by the team, because they are voted for by our customers.

Great people deliver great service. We were absolutely thrilled to be awarded Investors in People Platinum this year. Platinum is the highest level of accreditation, awarded to less than 2% of organisations assessed, and means that policies and practices around supporting people are embedded in every corner of the business. In addition, we picked up the Better Health at Work Bronze award in recognition of the work that the team has done in promoting both physical and mental health during this challenging year.  

As CEO of Claremont, I could not be more proud to represent a company that continues to drive excellence within the industry, not just for our clients, but also for our employees.

Wishing you all a healthy, happy and prosperous 2021.

Mark Vivian  
CEO, Claremont

   
If you want to work with an Oracle partner that cares as much about its clients as it does about our employees and community, then contact us. You can email us at [info@claremont.co.uk](mailto:info@claremont.co.uk) or phone us on +44 (0) 1483 549314.

[Dec 14, 2020 3:21:00 PM Claremont awarded highest accolade by Investors In People](https://claremont.co.uk/blog/claremont-awarded-highest-accolade-by-investors-in-people) [Jan 5, 2022 4:30:00 PM Claremont Proves It Is A Great Place To Work!](https://claremont.co.uk/blog/claremont-proves-it-is-a-great-place-to-work) [Jun 2, 2023 4:46:00 PM Claremont Wins Gold!](https://claremont.co.uk/blog/claremont-wins-gold)

[Previous Success at the UKOUG – Partner Of The Year Awards 2020](https://claremont.co.uk/blog/success-at-the-ukoug-partner-of-the-year-awards-2020)

[Next The Claremont 2021 Review of the Year](https://claremont.co.uk/blog/the-claremont-2021-review-of-the-year)

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#### European Locations

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[**Leeds** Richmond House, Lawnswood Business Park, Leeds, LS16 6QY](https://www.google.com/maps/dir/53.8405223,-1.6062773/DSP-Explorer/@53.8404788,-1.6061783,17z/data=!4m9!4m8!1m1!4e1!1m5!1m1!1s0x4879591e5d204ac9:0x4e41b926d72adca!2m2!1d-1.6064847!2d53.8404842)

[**Derby** Oberoi Business Hub](https://www.google.com/maps/place/Oberoi+Business+Hub/@52.9122857,-1.4544847,18z/data=!3m1!5s0x4879f100a33e1f13:0xec7015350054c46d!4m15!1m8!3m7!1s0x4879f100bd725ba7:0xe41f7b92cf5c3554!2sSt+Christopher's+Way,+Derby+DE24+8JY!3b1!8m2!3d52.9122715!4d-1.4523846!16s%2Fg%2F1tfpzcdf!3m5!1s0x4879f100a26d7637:0x54f72186b2624b42!8m2!3d52.9124866!4d-1.4519474!16s%2Fg%2F11bccjklqv?hl=en&entry=ttu)  
[19/20 St Christophers Way](https://www.google.com/maps/place/Oberoi+Business+Hub/@52.9122857,-1.4544847,18z/data=!3m1!5s0x4879f100a33e1f13:0xec7015350054c46d!4m15!1m8!3m7!1s0x4879f100bd725ba7:0xe41f7b92cf5c3554!2sSt+Christopher's+Way,+Derby+DE24+8JY!3b1!8m2!3d52.9122715!4d-1.4523846!16s%2Fg%2F1tfpzcdf!3m5!1s0x4879f100a26d7637:0x54f72186b2624b42!8m2!3d52.9124866!4d-1.4519474!16s%2Fg%2F11bccjklqv?hl=en&entry=ttu)  
[Pride Park](https://www.google.com/maps/place/Oberoi+Business+Hub/@52.9122857,-1.4544847,18z/data=!3m1!5s0x4879f100a33e1f13:0xec7015350054c46d!4m15!1m8!3m7!1s0x4879f100bd725ba7:0xe41f7b92cf5c3554!2sSt+Christopher's+Way,+Derby+DE24+8JY!3b1!8m2!3d52.9122715!4d-1.4523846!16s%2Fg%2F1tfpzcdf!3m5!1s0x4879f100a26d7637:0x54f72186b2624b42!8m2!3d52.9124866!4d-1.4519474!16s%2Fg%2F11bccjklqv?hl=en&entry=ttu)  
[Derby](https://www.google.com/maps/place/Oberoi+Business+Hub/@52.9122857,-1.4544847,18z/data=!3m1!5s0x4879f100a33e1f13:0xec7015350054c46d!4m15!1m8!3m7!1s0x4879f100bd725ba7:0xe41f7b92cf5c3554!2sSt+Christopher's+Way,+Derby+DE24+8JY!3b1!8m2!3d52.9122715!4d-1.4523846!16s%2Fg%2F1tfpzcdf!3m5!1s0x4879f100a26d7637:0x54f72186b2624b42!8m2!3d52.9124866!4d-1.4519474!16s%2Fg%2F11bccjklqv?hl=en&entry=ttu)  
[DE24 8JY](https://www.google.com/maps/place/Oberoi+Business+Hub/@52.9122857,-1.4544847,18z/data=!3m1!5s0x4879f100a33e1f13:0xec7015350054c46d!4m15!1m8!3m7!1s0x4879f100bd725ba7:0xe41f7b92cf5c3554!2sSt+Christopher's+Way,+Derby+DE24+8JY!3b1!8m2!3d52.9122715!4d-1.4523846!16s%2Fg%2F1tfpzcdf!3m5!1s0x4879f100a26d7637:0x54f72186b2624b42!8m2!3d52.9124866!4d-1.4519474!16s%2Fg%2F11bccjklqv?hl=en&entry=ttu)

**[Dublin](https://www.google.com/maps/search/Inniscarra,+Main+Street,+Rathcoole,+Dublin/@53.2810032,-6.4764674,17z/data=!3m1!4b1?entry=ttu)**  
[Inniscarra,](https://www.google.com/maps/search/Inniscarra,+Main+Street,+Rathcoole,+Dublin/@53.2810032,-6.4764674,17z/data=!3m1!4b1?entry=ttu)  
[Main Street,](https://www.google.com/maps/search/Inniscarra,+Main+Street,+Rathcoole,+Dublin/@53.2810032,-6.4764674,17z/data=!3m1!4b1?entry=ttu)  
[Rathcoole,](https://www.google.com/maps/search/Inniscarra,+Main+Street,+Rathcoole,+Dublin/@53.2810032,-6.4764674,17z/data=!3m1!4b1?entry=ttu)  
[Dublin](https://www.google.com/maps/search/Inniscarra,+Main+Street,+Rathcoole,+Dublin/@53.2810032,-6.4764674,17z/data=!3m1!4b1?entry=ttu)

#### North America Locations

[**Ottawa**](https://www.google.com/maps/place/411+Legget+Dr,+Ottawa,+ON+K2K+3C9,+Canada/@45.3453062,-75.9105022,17z/data=!3m1!4b1!4m6!3m5!1s0x4cd1ffeda28bec45:0x2262adc8183266a7!8m2!3d45.3453062!4d-75.9105022!16s%2Fg%2F11c3q3qjm4?hl=en-GB&entry=ttu)  
[411 Legget Drive](https://www.google.com/maps/place/411+Legget+Dr,+Ottawa,+ON+K2K+3C9,+Canada/@45.3453062,-75.9105022,17z/data=!3m1!4b1!4m6!3m5!1s0x4cd1ffeda28bec45:0x2262adc8183266a7!8m2!3d45.3453062!4d-75.9105022!16s%2Fg%2F11c3q3qjm4?hl=en-GB&entry=ttu)  
[Suite 701](https://www.google.com/maps/place/411+Legget+Dr,+Ottawa,+ON+K2K+3C9,+Canada/@45.3453062,-75.9105022,17z/data=!3m1!4b1!4m6!3m5!1s0x4cd1ffeda28bec45:0x2262adc8183266a7!8m2!3d45.3453062!4d-75.9105022!16s%2Fg%2F11c3q3qjm4?hl=en-GB&entry=ttu)  
[Kanata](https://www.google.com/maps/place/411+Legget+Dr,+Ottawa,+ON+K2K+3C9,+Canada/@45.3453062,-75.9105022,17z/data=!3m1!4b1!4m6!3m5!1s0x4cd1ffeda28bec45:0x2262adc8183266a7!8m2!3d45.3453062!4d-75.9105022!16s%2Fg%2F11c3q3qjm4?hl=en-GB&entry=ttu)  
[ON](https://www.google.com/maps/place/411+Legget+Dr,+Ottawa,+ON+K2K+3C9,+Canada/@45.3453062,-75.9105022,17z/data=!3m1!4b1!4m6!3m5!1s0x4cd1ffeda28bec45:0x2262adc8183266a7!8m2!3d45.3453062!4d-75.9105022!16s%2Fg%2F11c3q3qjm4?hl=en-GB&entry=ttu)  
[K2K 3C9](https://www.google.com/maps/place/411+Legget+Dr,+Ottawa,+ON+K2K+3C9,+Canada/@45.3453062,-75.9105022,17z/data=!3m1!4b1!4m6!3m5!1s0x4cd1ffeda28bec45:0x2262adc8183266a7!8m2!3d45.3453062!4d-75.9105022!16s%2Fg%2F11c3q3qjm4?hl=en-GB&entry=ttu)

[**Toronto**](https://www.google.com/maps/place/161+Bay+St,+Toronto,+ON+M5J+1C4/@43.6466205,-79.3809498,17z/data=!3m1!4b1!4m5!3m4!1s0x89d4cb2d1ffa4113:0x910adf0e4d771b3a!8m2!3d43.6466166!4d-79.3787611?hl=en-GB&shorturl=1)  
[TD Canada Trust Tower](https://www.google.com/maps/place/161+Bay+St,+Toronto,+ON+M5J+1C4/@43.6466205,-79.3809498,17z/data=!3m1!4b1!4m5!3m4!1s0x89d4cb2d1ffa4113:0x910adf0e4d771b3a!8m2!3d43.6466166!4d-79.3787611?hl=en-GB&shorturl=1)  
[161 Bay Street](https://www.google.com/maps/place/161+Bay+St,+Toronto,+ON+M5J+1C4/@43.6466205,-79.3809498,17z/data=!3m1!4b1!4m5!3m4!1s0x89d4cb2d1ffa4113:0x910adf0e4d771b3a!8m2!3d43.6466166!4d-79.3787611?hl=en-GB&shorturl=1)  
[Suite 2330](https://www.google.com/maps/place/161+Bay+St,+Toronto,+ON+M5J+1C4/@43.6466205,-79.3809498,17z/data=!3m1!4b1!4m5!3m4!1s0x89d4cb2d1ffa4113:0x910adf0e4d771b3a!8m2!3d43.6466166!4d-79.3787611?hl=en-GB&shorturl=1)  
[Toronto](https://www.google.com/maps/place/161+Bay+St,+Toronto,+ON+M5J+1C4/@43.6466205,-79.3809498,17z/data=!3m1!4b1!4m5!3m4!1s0x89d4cb2d1ffa4113:0x910adf0e4d771b3a!8m2!3d43.6466166!4d-79.3787611?hl=en-GB&shorturl=1)  
[ON](https://www.google.com/maps/place/161+Bay+St,+Toronto,+ON+M5J+1C4/@43.6466205,-79.3809498,17z/data=!3m1!4b1!4m5!3m4!1s0x89d4cb2d1ffa4113:0x910adf0e4d771b3a!8m2!3d43.6466166!4d-79.3787611?hl=en-GB&shorturl=1)  
[M5J 2S1](https://www.google.com/maps/place/161+Bay+St,+Toronto,+ON+M5J+1C4/@43.6466205,-79.3809498,17z/data=!3m1!4b1!4m5!3m4!1s0x89d4cb2d1ffa4113:0x910adf0e4d771b3a!8m2!3d43.6466166!4d-79.3787611?hl=en-GB&shorturl=1)

[**Montreal**](https://www.google.com/maps/place/725+Boulevard+de+Maisonneuve+O,+Montr%C3%A9al,+QC/@45.50201,-73.574302,15z/data=!4m5!3m4!1s0x4cc91a46787e39af:0x260be1fbf0ee774f!8m2!3d45.5040751!4d-73.5716092?ll=45.50201,-73.574302&z=15&t=m&hl=en-GB&gl=CA&mapclient=embed&q=725-999+Boulevard+de+Maisonneuve+O+Montr%C3%A9al,+QC+H3A+3L4&shorturl=1)  
[2000 McGill College Avenue 6e étage Montréal QC H3A 3H3](https://www.google.com/maps/place/725+Boulevard+de+Maisonneuve+O,+Montr%C3%A9al,+QC/@45.50201,-73.574302,15z/data=!4m5!3m4!1s0x4cc91a46787e39af:0x260be1fbf0ee774f!8m2!3d45.5040751!4d-73.5716092?ll=45.50201,-73.574302&z=15&t=m&hl=en-GB&gl=CA&mapclient=embed&q=725-999+Boulevard+de+Maisonneuve+O+Montr%C3%A9al,+QC+H3A+3L4&shorturl=1)  
[T2P 5C5](https://www.google.com/maps/place//data=!4m2!3m1!1s0x53716fe2d30437cd:0x83b76c388e1b9fee?source=g.page.share)

[**Minneapolis**](https://www.google.com/maps/place/1650+West+End+Blvd+%23100,+St+Louis+Park,+MN+55416,+USA/@44.966643,-93.348228,15z/data=!4m6!3m5!1s0x52b334a30885024d:0xdf4b02e006f8776c!8m2!3d44.9667611!4d-93.3484684!16s%2Fg%2F11pvcvdwr2?hl=en-GB&entry=ttu)  
[1650 West End Blvd](https://www.google.com/maps/place/1650+West+End+Blvd+%23100,+St+Louis+Park,+MN+55416,+USA/@44.966643,-93.348228,15z/data=!4m6!3m5!1s0x52b334a30885024d:0xdf4b02e006f8776c!8m2!3d44.9667611!4d-93.3484684!16s%2Fg%2F11pvcvdwr2?hl=en-GB&entry=ttu)  
[Suite #100](https://www.google.com/maps/place/1650+West+End+Blvd+%23100,+St+Louis+Park,+MN+55416,+USA/@44.966643,-93.348228,15z/data=!4m6!3m5!1s0x52b334a30885024d:0xdf4b02e006f8776c!8m2!3d44.9667611!4d-93.3484684!16s%2Fg%2F11pvcvdwr2?hl=en-GB&entry=ttu)  
[St Louis Park](https://www.google.com/maps/place/1650+West+End+Blvd+%23100,+St+Louis+Park,+MN+55416,+USA/@44.966643,-93.348228,15z/data=!4m6!3m5!1s0x52b334a30885024d:0xdf4b02e006f8776c!8m2!3d44.9667611!4d-93.3484684!16s%2Fg%2F11pvcvdwr2?hl=en-GB&entry=ttu)  
[Minnesota](https://www.google.com/maps/place/1650+West+End+Blvd+%23100,+St+Louis+Park,+MN+55416,+USA/@44.966643,-93.348228,15z/data=!4m6!3m5!1s0x52b334a30885024d:0xdf4b02e006f8776c!8m2!3d44.9667611!4d-93.3484684!16s%2Fg%2F11pvcvdwr2?hl=en-GB&entry=ttu)  
[USA](https://www.google.com/maps/place/1650+West+End+Blvd+%23100,+St+Louis+Park,+MN+55416,+USA/@44.966643,-93.348228,15z/data=!4m6!3m5!1s0x52b334a30885024d:0xdf4b02e006f8776c!8m2!3d44.9667611!4d-93.3484684!16s%2Fg%2F11pvcvdwr2?hl=en-GB&entry=ttu)  
[55416](https://www.google.com/maps/place/1650+West+End+Blvd+%23100,+St+Louis+Park,+MN+55416,+USA/@44.966643,-93.348228,15z/data=!4m6!3m5!1s0x52b334a30885024d:0xdf4b02e006f8776c!8m2!3d44.9667611!4d-93.3484684!16s%2Fg%2F11pvcvdwr2?hl=en-GB&entry=ttu)

#### About Us

Claremont, part of [DSP](http://www.dsp.co.uk), is the UK's leading Oracle E-Business Suite Partner. Specialising in Oracle EBS Managed Services, Consulting and Hosting.

![Oracle EBS Expertise](https://claremont.co.uk/hs-fs/hubfs/Expertise%20Logos/E-Business%20Suite/o-sell-prtnr-OracleEBS-EMEA-BENELUX-clr-rgb.png?width=150&height=87&name=o-sell-prtnr-OracleEBS-EMEA-BENELUX-clr-rgb.png)![Oracle EBS App to Oracle Cloud Expertise](https://claremont.co.uk/hs-fs/hubfs/Expertise%20Logos/EBS%20to%20OCI/Oracle%20EBS%20App%20to%20Oracle%20Cloud%20Expertise.png?width=150&height=98&name=Oracle%20EBS%20App%20to%20Oracle%20Cloud%20Expertise.png)

 

Registered Office: 2 Leman Street, London, United Kingdom, E1W 9US

Company Registration Number: 05294592

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Copyright © 2024. Premiertec Consulting Ltd, trading as Claremont IT Services Ltd. All Right Reserved.

![Oracle EBS Partner](https://claremont.co.uk/hs-fs/hubfs/Certifications/Approachable_UKAS.jpg?width=150&height=95&name=Approachable_UKAS.jpg) ![Oracle EBS Partner](https://claremont.co.uk/hs-fs/hubfs/Certifications/new-cep-badge.png?width=100&height=119&name=new-cep-badge.png)

 

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