--- title: The Eclectic And Wonderful World Of IT Support description: Discover the world of IT support in Oracle user organisations, exploring challenges, solutions, and the future of E-Business Suite. image: https://claremont.co.uk/hubfs/Blog%20Images/side-view-manager-executives-headsets-1000w-168173849.png --- [Skip to content](https://claremont.co.uk/blog/the-eclectic-and-wonderful-world-of-it-support#main-content) [Release 12.2.14 is out now! Contact us to upgrade your Oracle EBS...](https://claremont.co.uk/oracle-ebs-upgrade) [![Claremont | Oracle E-Business Suite Services](https://claremont.co.uk/hs-fs/hubfs/Claremont%20Logos/Claremont_Logo_Blue.png?width=250&height=52&name=Claremont_Logo_Blue.png "Claremont | Oracle E-Business Suite Services")](https://www.claremont.co.uk) [![Claremont | Oracle E-Business Suite Services](https://claremont.co.uk/hubfs/Claremont%20Logos/Claremont_logo_white.svg "Claremont | Oracle E-Business Suite Services")](https://www.claremont.co.uk) - [About](https://claremont.co.uk/about-us) #### Claremont now part of DSP ![DSP-Logo-Blue](https://claremont.co.uk/hs-fs/hubfs/DSP%20Branding/DSP-Logo-Blue.png?width=200&height=205&name=DSP-Logo-Blue.png)In May 2022, DSP, the UK's Leading Oracle Partner acquired Claremont to further expand their Oracle expertise. The acquisition builds on DSP’s “Oracle Anywhere” strategy enabling it to deliver a 360° Oracle services portfolio and form one of the most comprehensive Oracle Partner service offerings in Europe. [Read More](https://content.dsp.co.uk/press-coverage/dsp-acquires-claremont)   #### Getting to know us - [About Us](https://claremont.co.uk/about-us) - [Leadership](https://www.dsp.co.uk/leadership) - [Case Studies](https://www.dsp.co.uk/case-studies) - [Blogs](https://claremont.co.uk/blog) - [Webinars](https://www.dsp.co.uk/webinars) - [Events](https://www.dsp.co.uk/events) - [Managed Services](https://claremont.co.uk/oracle-e-business-suite-managed-services) #### The Home of Oracle EBS Managed Services - [Oracle EBS Managed Service](https://claremont.co.uk/oracle-e-business-suite-managed-services) - [EBS DBA Support](https://claremont.co.uk/oracle-ebs-dba-support) - [Functional Support](https://claremont.co.uk/oracle-ebs-functional-support) - [Technical Support](https://claremont.co.uk/oracle-ebs-technical-support) - [Archive Managed Service](https://claremont.co.uk/oracle-e-business-suite-ebs-archive-managed-service) - [Extended Managed Service](https://claremont.co.uk/oracle-ebs-extended-managed-service) - [EBS Module Support](https://claremont.co.uk/oracle-ebs-module-support) #### National Trust Case Study ![National Trust - transparent thumbnail](https://claremont.co.uk/hs-fs/hubfs/Customer%20Logos/National%20Trust%20-%20transparent%20thumbnail.png?width=250&height=250&name=National%20Trust%20-%20transparent%20thumbnail.png)The NT uses Oracle E-Business Suite as its CRM System to manage member transactions. Our Managed Services team reduced the support backlog of incidents, problems, and changes in the NT’s CRM system. [Read More](https://www.dsp.co.uk/national-trust-oracle-ebs-managed-service-and-migration-to-claremont-case-study-cloud)   - [Consulting Services](https://claremont.co.uk/oracle-ebs-consulting) #### The UK's Leading Oracle EBS Partner - [Oracle EBS Upgrade](https://claremont.co.uk/oracle-ebs-upgrade) - [Oracle EBS Updates](https://claremont.co.uk/oracle-ebs-updates) - [Oracle EBS Licensing](https://www.dsp.co.uk/oracle-e-business-suite-licensing) - [Oracle EBS Extensions](https://www.dsp.co.uk/oracle-e-business-suite-extensions) - [Oracle EBS Mobile Apps](https://claremont.co.uk/oracle-ebs-mobile-apps) - [Oracle EBS Health Checks](https://claremont.co.uk/oracle-ebs-health-check) - [Oracle EBS Implementations](https://claremont.co.uk/oracle-ebs-implementations) - [Oracle ECC Deployments](https://claremont.co.uk/ecc-deployments) #### Unite Students Case Study ![Unite Students - transparent thumbnail](https://claremont.co.uk/hs-fs/hubfs/Customer%20Logos/Unite%20Students%20-%20transparent%20thumbnail.png?width=250&height=250&name=Unite%20Students%20-%20transparent%20thumbnail.png)Claremont has provided a solution capable of booking, managing, maintaining and analysing Unite Students’ complete property portfolio, allowing them to significantly differentiate themselves from their competitors. [Read More](https://www.dsp.co.uk/unite-students-oracle-ebs-application-implementation-case-study)   - [Hosting Services](https://claremont.co.uk/oracle-ebs-hosting-cloud-infrastructure) #### Cloud Hosting Solutions Tailored to Your Needs - [Hosting Oracle EBS on Private Cloud](https://claremont.co.uk/hosting-oracle-ebs-on-private-cloud) - [Hosting Oracle EBS on Public Cloud](https://claremont.co.uk/hosting-oracle-ebs-on-public-cloud) - [Oracle EBS Archiving](https://claremont.co.uk/oracle-ebs-archiving) #### Stonewater Case Study ![Stonewater](https://claremont.co.uk/hs-fs/hubfs/Customer%20Logos/Stonewater.png?width=200&height=200&name=Stonewater.png)Stonewater chose DSP to consolidate and migrate their assets to Oracle Cloud Infrastructure with an Oracle EBS Cloud Deployment, leading to a significantly reduced TCO. [Read More](https://www.dsp.co.uk/stonewater)   - More Services #### Oracle Services - [Oracle Database Managed Service](https://www.dsp.co.uk/oracle-database-managed-service) - [Oracle Database Consultancy Services](https://www.dsp.co.uk/oracle-consultancy) - [Oracle Cloud Services](https://www.dsp.co.uk/oracle-cloud-solutions-provider-csp) - [Oracle APEX Services](https://www.dsp.co.uk/oracle-apex-services) - [Oracle Licensing Services](https://www.dsp.co.uk/oracle-licensing-services) - [Oracle MySQL Services](https://www.dsp.co.uk/mysql-managed-services) - [Oracle Engineered Systems](https://www.dsp.co.uk/oracle-engineered-systems-partner) #### Microsoft Services - [SQL Server Managed Services](https://www.dsp.co.uk/sql-server-managed-services) - [SQL Server Consultancy](https://www.dsp.co.uk/sql-server-consultancy) - [Microsoft Azure Services](https://www.dsp.co.uk/microsoft-azure-services) - [Power BI Consultancy](https://www.dsp.co.uk/power-bi-services) #### Other Services - [Google Cloud Platform Services](https://www.dsp.co.uk/google-cloud-partner) - [API Development Services](https://www.dsp.co.uk/api-development-services) - [PostgreSQL Services](https://www.dsp.co.uk/postgresql-services) - [MongoDB Services](https://www.dsp.co.uk/mongodb-services) - [Hadoop Services](https://www.dsp.co.uk/hadoop-services) - [Contact Us](https://claremont.co.uk/contact-us) [Contact Us](https://claremont.co.uk/contact-us) This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. # The Eclectic And Wonderful World Of IT Support [Simon Beresford](https://claremont.co.uk/blog/author/simon-beresford) May 27, 2021 4:50:00 PM ### Contents [Jan 24, 2019 5:09:00 PM Oracle Open World Europe – Don’t You Forget About Me](https://claremont.co.uk/blog/oracle-open-world-europe-dont-you-forget-about-me) [Oct 12, 2022 4:21:00 PM How to improve the performance of Oracle E-Business Suite release 12.2 on a shared file system while using NFS Mount points](https://claremont.co.uk/blog/how-to-improve-the-performance-of-oracle-e-business-suite-release-12.2-on-a-shared-file-system-while-using-nfs-mount-points) [Apr 26, 2021 4:31:00 PM Go your own way](https://claremont.co.uk/blog/go-your-own-way) - [Tweet](https://twitter.com/share) Part of my role is to introduce Claremont to Oracle User organisations. I enjoy it! Why? I get to speak to a wide range of people, from a broad spectrum of industries either knowingly or unknowingly experiencing challenges with their Oracle systems. Some are fire-fighting and reactively trying to put the fires out as soon as they start, others are proactively working towards achieving more from their [Oracle](https://www.oracle.com/uk/) investment. So, what have I learnt during the last 3 years working in this eclectic industry? ## My top 4 - Most Oracle user organisations have an impressive internal team, working hard on a daily basis as part of their everyday process. - Most companies feel that Oracle could provide more bang for their buck.   - Many users feel disengaged with the system and want to change to different software. - A large part of Oracle’s focus continues to revolve around Cloud Applications and this is often felt for many users across the globe, who extensively rely on [Oracle E-Business Suite (EBS)](https://www.claremont.co.uk/oracle-managed-services/oracle-e-business-suite-managed-services). I have discussed all of these topics on a regular basis with many Oracle users. They aren’t wrong either….after all, who knows their organisation and systems better than them? So let’s look at possible reasons as to why Oracle users, particularly those using EBS, might feel the way that they do. ### Impressive Internal Teams We work with many fantastic internal teams, who are the backbone of the companies’ systems. They work hard, but often find they don’t have enough time to be proactive or do non-“business as usual” projects, so they encounter the same issues, and with a small team, tend to be reactive, rather than pro-active. ### Value for money with Oracle Most organisations believe they don’t receive as much value as they feel they should out of their Oracle investment. Why is that? Well, Oracle has produced something highly complex and functionality-rich with [Oracle E-Business Suite](https://www.claremont.co.uk/oracle-managed-services/oracle-e-business-suite-managed-services), with one of its massive benefits being its ability to be tailored to a specific organisation’s needs. Companies are always evolving to meet the needs of their clients, and despite a bespoke system at hand, in most cases, they don’t feel that it’s evolving at the same rate. ### Disengaged users We are all human, we look positively on systems that are easy to use, do what we want them to do and are intuitive. There is the perception that EBS has seemingly ‘stood still’ whilst users are seeing great videos about what can be done on other systems, with lots of colours, insights and interactive user interfaces. ### Oracle is all about Cloud Applications - not EBS Yes, my interpretation of the last few years is limited development of EBS. Once you have bought the licenses, there is the proverbial carrot in order to encourage users that the grass is indeed greener on the other side, encouraging one to make the switch to the sky-high, limitless world of clouds. ## How about each of these as solutions ### Internal Teams They are an incredible asset to the organisation, so show them some love! I speak to many of them every day, they are lovely people and really good at what they do. At Claremont we work with internal teams to take the weight off their daily grind, giving them the opportunity to work on more proactive projects. We are about knowledge transfer. We have over 40 Managed Service clients, so statistically, we encounter far more situations/challenges than just working in one company, which enables us to provide solutions and transfer that knowledge in the process. ### Value for money with Oracle There are several other facets to driving value from your EBS system such as Enterprise Command Centers (ECCs) and mobile applications and are free if you have the underlying application licenses. And using an Oracle specialist, such as Claremont, to perform a health check, to identify areas of improvement, can result in big savings for organisations, helping them to become more efficient. ### Disengaged users It may be the same system you’ve used for the last 10 years, but that’s because it’s reliable. But to keep things fresh and relevant for the user, there are plenty of innovative upgrades, providing updated user interaction, tailored to meet current needs. In addition, by implementing third party technologies, such as 21st-century reporting functions and other EBS compatible tools, users are more engaged and their day-to-day computing lives become easier and less stressful. As an example, such tools could include SplashBI, Enginatics, ApplaudHR or Mi Invoices. ### Cloud Applications Oracle are fully committed to this technology, but they are also very much dedicated to E-Business Suite. The fact being that Oracle is rolling out a minimum of 10 years of support as part of the EBS R12.2 final upgrade, with innovations such as ECCs, shows us that the long term future is not only secure, but EBS users are loved too! *If any of the areas above ring true with you and your company, drop me a message:* [simon.beresford@claremont.co.uk](mailto:simon.beresford@claremont.co.uk)*, it would be great to hear from you!* ## Choosing the Right Managed Services Provider If you are looking for an [Oracle partner](https://partner-finder.oracle.com/catalog/Partner/SC2PP-PREMIERTEC) who can help you with your Oracle support requirements, goes about it the right way, and can back up the talk, then [contact us](https://www.claremont.co.uk/contact-us). And if you would like to find out more about the E-Business Suite upgrades or have a question, you can email us at [info@claremont.co.uk](mailto:info@claremont.co.uk) or phone us on +44 (0) 1483 549004. [Oracle](https://claremont.co.uk/blog/tag/oracle) [E-Business Suite](https://claremont.co.uk/blog/tag/e-business-suite) [Oracle Partner](https://claremont.co.uk/blog/tag/oracle-partner) [Oracle E-Business Suite](https://claremont.co.uk/blog/tag/oracle-e-business-suite) [Jan 24, 2019 5:09:00 PM Oracle Open World Europe – Don’t You Forget About Me](https://claremont.co.uk/blog/oracle-open-world-europe-dont-you-forget-about-me) [Oct 12, 2022 4:21:00 PM How to improve the performance of Oracle E-Business Suite release 12.2 on a shared file system while using NFS Mount points](https://claremont.co.uk/blog/how-to-improve-the-performance-of-oracle-e-business-suite-release-12.2-on-a-shared-file-system-while-using-nfs-mount-points) [Apr 26, 2021 4:31:00 PM Go your own way](https://claremont.co.uk/blog/go-your-own-way) [Previous Security in the Cloud](https://claremont.co.uk/blog/security-in-the-cloud) [Next Cloud Services](https://claremont.co.uk/blog/cloud-services) #### Contact **Sales Enquiries** +44 (0) 203 880 1686 **Technical Support** +44 (0) 330 058 8367 **Accounts Team** +44 (0) 203 855 4160 [enquiries@claremont.co.uk](mailto:enquiries@claremont.co.uk) #### Follow Us #### European Locations [**London (Head Office)** 70 Gracechurch Street, London, EC3V 0HR](https://www.google.com/maps/place/70+Gracechurch+St,+Langbourn,+London+EC3V+0XL/@51.512117,-0.0869173,17z/data=!3m1!4b1!4m5!3m4!1s0x4876035256ab55cb:0x1f93b337c0190cf0!8m2!3d51.512117!4d-0.0847286) [**Leeds** Richmond House, Lawnswood Business Park, Leeds, LS16 6QY](https://www.google.com/maps/dir/53.8405223,-1.6062773/DSP-Explorer/@53.8404788,-1.6061783,17z/data=!4m9!4m8!1m1!4e1!1m5!1m1!1s0x4879591e5d204ac9:0x4e41b926d72adca!2m2!1d-1.6064847!2d53.8404842) [**Derby** Oberoi Business 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[Dublin](https://www.google.com/maps/search/Inniscarra,+Main+Street,+Rathcoole,+Dublin/@53.2810032,-6.4764674,17z/data=!3m1!4b1?entry=ttu) #### North America Locations [**Ottawa**](https://www.google.com/maps/place/411+Legget+Dr,+Ottawa,+ON+K2K+3C9,+Canada/@45.3453062,-75.9105022,17z/data=!3m1!4b1!4m6!3m5!1s0x4cd1ffeda28bec45:0x2262adc8183266a7!8m2!3d45.3453062!4d-75.9105022!16s%2Fg%2F11c3q3qjm4?hl=en-GB&entry=ttu) [411 Legget Drive](https://www.google.com/maps/place/411+Legget+Dr,+Ottawa,+ON+K2K+3C9,+Canada/@45.3453062,-75.9105022,17z/data=!3m1!4b1!4m6!3m5!1s0x4cd1ffeda28bec45:0x2262adc8183266a7!8m2!3d45.3453062!4d-75.9105022!16s%2Fg%2F11c3q3qjm4?hl=en-GB&entry=ttu) [Suite 701](https://www.google.com/maps/place/411+Legget+Dr,+Ottawa,+ON+K2K+3C9,+Canada/@45.3453062,-75.9105022,17z/data=!3m1!4b1!4m6!3m5!1s0x4cd1ffeda28bec45:0x2262adc8183266a7!8m2!3d45.3453062!4d-75.9105022!16s%2Fg%2F11c3q3qjm4?hl=en-GB&entry=ttu) [Kanata](https://www.google.com/maps/place/411+Legget+Dr,+Ottawa,+ON+K2K+3C9,+Canada/@45.3453062,-75.9105022,17z/data=!3m1!4b1!4m6!3m5!1s0x4cd1ffeda28bec45:0x2262adc8183266a7!8m2!3d45.3453062!4d-75.9105022!16s%2Fg%2F11c3q3qjm4?hl=en-GB&entry=ttu) [ON](https://www.google.com/maps/place/411+Legget+Dr,+Ottawa,+ON+K2K+3C9,+Canada/@45.3453062,-75.9105022,17z/data=!3m1!4b1!4m6!3m5!1s0x4cd1ffeda28bec45:0x2262adc8183266a7!8m2!3d45.3453062!4d-75.9105022!16s%2Fg%2F11c3q3qjm4?hl=en-GB&entry=ttu) [K2K 3C9](https://www.google.com/maps/place/411+Legget+Dr,+Ottawa,+ON+K2K+3C9,+Canada/@45.3453062,-75.9105022,17z/data=!3m1!4b1!4m6!3m5!1s0x4cd1ffeda28bec45:0x2262adc8183266a7!8m2!3d45.3453062!4d-75.9105022!16s%2Fg%2F11c3q3qjm4?hl=en-GB&entry=ttu) [**Toronto**](https://www.google.com/maps/place/161+Bay+St,+Toronto,+ON+M5J+1C4/@43.6466205,-79.3809498,17z/data=!3m1!4b1!4m5!3m4!1s0x89d4cb2d1ffa4113:0x910adf0e4d771b3a!8m2!3d43.6466166!4d-79.3787611?hl=en-GB&shorturl=1) [TD Canada Trust Tower](https://www.google.com/maps/place/161+Bay+St,+Toronto,+ON+M5J+1C4/@43.6466205,-79.3809498,17z/data=!3m1!4b1!4m5!3m4!1s0x89d4cb2d1ffa4113:0x910adf0e4d771b3a!8m2!3d43.6466166!4d-79.3787611?hl=en-GB&shorturl=1) [161 Bay Street](https://www.google.com/maps/place/161+Bay+St,+Toronto,+ON+M5J+1C4/@43.6466205,-79.3809498,17z/data=!3m1!4b1!4m5!3m4!1s0x89d4cb2d1ffa4113:0x910adf0e4d771b3a!8m2!3d43.6466166!4d-79.3787611?hl=en-GB&shorturl=1) [Suite 2330](https://www.google.com/maps/place/161+Bay+St,+Toronto,+ON+M5J+1C4/@43.6466205,-79.3809498,17z/data=!3m1!4b1!4m5!3m4!1s0x89d4cb2d1ffa4113:0x910adf0e4d771b3a!8m2!3d43.6466166!4d-79.3787611?hl=en-GB&shorturl=1) [Toronto](https://www.google.com/maps/place/161+Bay+St,+Toronto,+ON+M5J+1C4/@43.6466205,-79.3809498,17z/data=!3m1!4b1!4m5!3m4!1s0x89d4cb2d1ffa4113:0x910adf0e4d771b3a!8m2!3d43.6466166!4d-79.3787611?hl=en-GB&shorturl=1) [ON](https://www.google.com/maps/place/161+Bay+St,+Toronto,+ON+M5J+1C4/@43.6466205,-79.3809498,17z/data=!3m1!4b1!4m5!3m4!1s0x89d4cb2d1ffa4113:0x910adf0e4d771b3a!8m2!3d43.6466166!4d-79.3787611?hl=en-GB&shorturl=1) [M5J 2S1](https://www.google.com/maps/place/161+Bay+St,+Toronto,+ON+M5J+1C4/@43.6466205,-79.3809498,17z/data=!3m1!4b1!4m5!3m4!1s0x89d4cb2d1ffa4113:0x910adf0e4d771b3a!8m2!3d43.6466166!4d-79.3787611?hl=en-GB&shorturl=1) [**Montreal**](https://www.google.com/maps/place/725+Boulevard+de+Maisonneuve+O,+Montr%C3%A9al,+QC/@45.50201,-73.574302,15z/data=!4m5!3m4!1s0x4cc91a46787e39af:0x260be1fbf0ee774f!8m2!3d45.5040751!4d-73.5716092?ll=45.50201,-73.574302&z=15&t=m&hl=en-GB&gl=CA&mapclient=embed&q=725-999+Boulevard+de+Maisonneuve+O+Montr%C3%A9al,+QC+H3A+3L4&shorturl=1) [2000 McGill College Avenue 6e étage Montréal QC H3A 3H3](https://www.google.com/maps/place/725+Boulevard+de+Maisonneuve+O,+Montr%C3%A9al,+QC/@45.50201,-73.574302,15z/data=!4m5!3m4!1s0x4cc91a46787e39af:0x260be1fbf0ee774f!8m2!3d45.5040751!4d-73.5716092?ll=45.50201,-73.574302&z=15&t=m&hl=en-GB&gl=CA&mapclient=embed&q=725-999+Boulevard+de+Maisonneuve+O+Montr%C3%A9al,+QC+H3A+3L4&shorturl=1) [T2P 5C5](https://www.google.com/maps/place//data=!4m2!3m1!1s0x53716fe2d30437cd:0x83b76c388e1b9fee?source=g.page.share) [**Minneapolis**](https://www.google.com/maps/place/1650+West+End+Blvd+%23100,+St+Louis+Park,+MN+55416,+USA/@44.966643,-93.348228,15z/data=!4m6!3m5!1s0x52b334a30885024d:0xdf4b02e006f8776c!8m2!3d44.9667611!4d-93.3484684!16s%2Fg%2F11pvcvdwr2?hl=en-GB&entry=ttu) [1650 West End Blvd](https://www.google.com/maps/place/1650+West+End+Blvd+%23100,+St+Louis+Park,+MN+55416,+USA/@44.966643,-93.348228,15z/data=!4m6!3m5!1s0x52b334a30885024d:0xdf4b02e006f8776c!8m2!3d44.9667611!4d-93.3484684!16s%2Fg%2F11pvcvdwr2?hl=en-GB&entry=ttu) [Suite #100](https://www.google.com/maps/place/1650+West+End+Blvd+%23100,+St+Louis+Park,+MN+55416,+USA/@44.966643,-93.348228,15z/data=!4m6!3m5!1s0x52b334a30885024d:0xdf4b02e006f8776c!8m2!3d44.9667611!4d-93.3484684!16s%2Fg%2F11pvcvdwr2?hl=en-GB&entry=ttu) [St Louis Park](https://www.google.com/maps/place/1650+West+End+Blvd+%23100,+St+Louis+Park,+MN+55416,+USA/@44.966643,-93.348228,15z/data=!4m6!3m5!1s0x52b334a30885024d:0xdf4b02e006f8776c!8m2!3d44.9667611!4d-93.3484684!16s%2Fg%2F11pvcvdwr2?hl=en-GB&entry=ttu) [Minnesota](https://www.google.com/maps/place/1650+West+End+Blvd+%23100,+St+Louis+Park,+MN+55416,+USA/@44.966643,-93.348228,15z/data=!4m6!3m5!1s0x52b334a30885024d:0xdf4b02e006f8776c!8m2!3d44.9667611!4d-93.3484684!16s%2Fg%2F11pvcvdwr2?hl=en-GB&entry=ttu) [USA](https://www.google.com/maps/place/1650+West+End+Blvd+%23100,+St+Louis+Park,+MN+55416,+USA/@44.966643,-93.348228,15z/data=!4m6!3m5!1s0x52b334a30885024d:0xdf4b02e006f8776c!8m2!3d44.9667611!4d-93.3484684!16s%2Fg%2F11pvcvdwr2?hl=en-GB&entry=ttu) [55416](https://www.google.com/maps/place/1650+West+End+Blvd+%23100,+St+Louis+Park,+MN+55416,+USA/@44.966643,-93.348228,15z/data=!4m6!3m5!1s0x52b334a30885024d:0xdf4b02e006f8776c!8m2!3d44.9667611!4d-93.3484684!16s%2Fg%2F11pvcvdwr2?hl=en-GB&entry=ttu) #### About Us Claremont, part of [DSP](http://www.dsp.co.uk), is the UK's leading Oracle E-Business Suite Partner. Specialising in Oracle EBS Managed Services, Consulting and Hosting. ![Oracle EBS Expertise](https://claremont.co.uk/hs-fs/hubfs/Expertise%20Logos/E-Business%20Suite/o-sell-prtnr-OracleEBS-EMEA-BENELUX-clr-rgb.png?width=150&height=87&name=o-sell-prtnr-OracleEBS-EMEA-BENELUX-clr-rgb.png)![Oracle EBS App to Oracle Cloud Expertise](https://claremont.co.uk/hs-fs/hubfs/Expertise%20Logos/EBS%20to%20OCI/Oracle%20EBS%20App%20to%20Oracle%20Cloud%20Expertise.png?width=150&height=98&name=Oracle%20EBS%20App%20to%20Oracle%20Cloud%20Expertise.png)   Registered Office: 2 Leman Street, London, United Kingdom, E1W 9US Company Registration Number: 05294592 [Privacy Policy](https://www.dsp.co.uk/privacy-policy) - [Cookies Policy](https://www.dsp.co.uk/cookies-policy) - [Accessibility](https://www.dsp.co.uk/accessibility) Copyright © 2024. Premiertec Consulting Ltd, trading as Claremont IT Services Ltd. All Right Reserved. ![Oracle EBS Partner](https://claremont.co.uk/hs-fs/hubfs/Certifications/Approachable_UKAS.jpg?width=150&height=95&name=Approachable_UKAS.jpg) ![Oracle EBS Partner](https://claremont.co.uk/hs-fs/hubfs/Certifications/new-cep-badge.png?width=100&height=119&name=new-cep-badge.png)   ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "dateModified" : "2024-10-01", "datePublished" : "2024-10-01", "headline" : "The Eclectic And Wonderful World Of IT Support", "image" : [ "https://144513092.fs1.hubspotusercontent-eu1.net/hubfs/144513092/Blog%20Images/side-view-manager-executives-headsets-1000w-168173849.png" ], "mainEntityOfPage" : { "@id" : "https://claremont.co.uk/blog/the-eclectic-and-wonderful-world-of-it-support", "@type" : "WebPage" } } ``` ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Simon Beresford", "url" : "https://claremont.co.uk/blog/author/simon-beresford" }, "dateModified" : "2024-07-16T09:14:34.457Z", "datePublished" : "2021-05-27T15:50:00.000Z", "headline" : "The Eclectic And Wonderful World Of IT Support", "image" : [ "https://claremont.co.uk/hubfs/Blog%20Images/side-view-manager-executives-headsets-1000w-168173849.png" ], "mainEntityOfPage" : { "@id" : "https://claremont.co.uk/blog/the-eclectic-and-wonderful-world-of-it-support", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://claremont.co.uk/hubfs/Claremont%20Logos/Claremont_Logo_Blue.png" }, "name" : "Claremont" } } ```