Oracle DBA Database
Managed Services
What you can
expect from us
- Incident Management, with response and resolution SLAs.
- Genuine Problem Management, proactively getting to the root causes of issues and providing solutions to these.
- Change Management that ensures all of your small change work is handled in an effective and efficient way.
- 24x 7 monitoring and proactive support.
- Performance Management, i.e. tuning, diagnostics, high availability testing and disaster recovery.
Some Of Our Case Studies
Suffolk County Council Case Study
Suffolk County Council is a long-term user of Oracle technology, with established and mature databases supporting many of its critical systems. In the last ten years, the public sector has been subject to demanding budget cuts and Suffolk County Council has been faced with significant challenges to maintain support for critical services to the local community. In 2017, it was clear that under-supported systems required a Managed Services approach and technical support from an experienced external provider.
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Delivering Effective Service Management To Aculab
Aculab utilises the Oracle E-Business Suite as a true Enterprise Resource Planning (ERP) system within their business. Their previous Oracle DBA supplier was failing to meet SLA’s and aspects of the service had deteriorated, so Claremont was effectively given just 10 days to take over Aculab’s Oracle DBA Services. The transition was completed smoothly and without any impact on support systems with Claremont’s proactive services identifying and addressing a number of long-standing performance related issues.
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Our Datasheets
Archiving Datasheet
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Computer systems are created, used, and decommissioned. With records needing to be retained for legislative purposes, Claremont provides a cost-effective and future-proof archiving solution.
Oracle DBA Support Datasheet
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There are many legacy Oracle technologies and databases still supporting businesses. Our DBA teams offer peace of mind, commercial and operational certainty, flexible support, and meaningful SLAs.
Managed Services Datasheet
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Claremont's award winning Managed Services provides customers with consistent first class support for their Oracle technology, and an approach that's defined by the customer’s business needs.
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