In May 2022, DSP, the UK's Leading Oracle Partner acquired Claremont to further expand their Oracle expertise. The acquisition builds on DSP’s “Oracle Anywhere” strategy enabling it to deliver a 360° Oracle services portfolio and form one of the most comprehensive Oracle Partner service offerings in Europe.
The NT uses Oracle E-Business Suite as its CRM System to manage member transactions. Our Managed Services team reduced the support backlog of incidents, problems, and changes in the NT’s CRM system.
Claremont has provided a solution capable of booking, managing, maintaining and analysing Unite Students’ complete property portfolio, allowing them to significantly differentiate themselves from their competitors.
Stonewater chose DSP to consolidate and migrate their assets to Oracle Cloud Infrastructure with an Oracle EBS Cloud Deployment, leading to a significantly reduced TCO.
The recent annual Oracle Open World conference in San Francisco offered some exciting and important news for Oracle E-Business customers.
For the large Oracle E-Business install base, there were significant updates on the future roadmap of the product. It reaffirmed several things that Oracle had previously announced, but also provided clarity for the future.
“Continuous Innovation For E-Business Users”
What did we discover?
Oracle E-Business Suite 12.2 will be the last major release of the product!
Previously, it was implied that a 12.3 release would come in 2019. Instead, this will be replaced with a “continuous innovation” release model for Oracle E-Business 12.2, which will have ongoing applications and underlying technology stack updates without the need for a major upgrade.
Premier support for Oracle E-Business 12.1 will cease in December 2021 as previously communicated.
Oracle E-Business 12.2 remains in premier support until at least 2030 with the support horizon being reviewed annually.
What does this mean for Oracle E-Business users?
Guaranteed Support for Twelve Years: Whichever version of Oracle E-Business you are currently on, if you upgrade to 12.2, you will receive premier support until at least 2030. This twelve-year support horizon provides certainty for organisations planning their IT roadmaps.
Access to Ongoing Applications Innovation: The “continuous innovation” for applications is akin to the 12.2.x updates that have been made available annually in recent years. This will benefit E-Business users with Oracle’s ongoing product development, making new functionality available as it is developed until at least 2030 with cumulative patches.
Independent Technology Stack Updates and Protected Customisations: Crucially, as the underlying technology stack is independent under the “continuous innovation” model, new versions of this can be deployed without having to upgrade Oracle E-Business applications code, meaning that customisations don’t have to be modified as a result of these new versions.
One Last Major Upgrade in the Next Three Years: What all of this means is that if you’re currently on 12.1, like most of our customers, then you have until the end of 2021 to upgrade to 12.2. Significantly, you’re therefore one major upgrade (at most) away from never having to go through the time and expense of upgrading Oracle E-Business ever again!
We’re showcasing how users can gain the most out of their investment in Oracle E-Business at the upcoming Oracle User Group Apps18 conference in Liverpool this December.
I will be giving a presentation on “Top 10 Things to Make Oracle-Business Great Again”, where we’ll be looking at how Oracle E-Business users can leverage existing and ongoing developments in the product, using complementary products, while also realising benefits of Cloud.